Howdy! I'm a Service Advisor at Norm Reeves Toyota Dallas, and I really enjoy helping folks get their cars fixed right. I'm a Dallas native, so I know the area well. I speak Spanish and I'm always happy to help our Spanish-speaking customers. I'm here to make the service process as smooth and easy as possible.
5.0 / 5 based on 131 ratings (83 written reviews)
AAA service.
— Ofelia P. ,
He is great and always friendly to work with. He is thorough and recommends what needs to be done to keep my truck healthy and running smoothly.
— Jeffrey P. ,
I couldn't have been more pleased with the service I received from Sergio. He was knowledgeable, professional and thoughtful! He inspires confidence in Norm Reeves Service and goes the extra mile in every aspect of his work. I am happy to have chosen Norm Reeves as a Dealership to work with. I have had 6 Toyota's over the years and am quite familiar with their products and service!!
— Donna T. ,
Sergio Leyva fue amable contesto todas mis preguntas y mis dudas
— Juan Z. ,
He was accommodating and professional. My service was affordable and efficient. This was my first service since I bought my car in January and it went well.
— Tanesha T. ,
Great! Fast and easy
— Kameisha L. ,
Sergio’s service was great!
— Alexander P. ,
Sergio Leyva provided outstanding customer service from start to finish. He was professional, friendly, and kept me informed throughout the entire service process. He took the time to explain everything clearly, answered all of my questions, and made sure my vehicle was taken care of properly. The service was completed on time, and the whole experience was smooth and stress-free. I truly appreciate Sergio’s attention to detail and commitment to customer satisfaction. I highly recommend Sergio Leyva to anyone looking for an excellent service advisor!”
— Luis M. ,
Outstanding
— Robert B. ,
Aquí tienes una reseña profesional en inglés para tu asesor de servicio: ⭐⭐⭐⭐⭐ Review for Sergio Leyva Sergio Leyva provided outstanding customer service throughout the entire process. He was professional, knowledgeable, and kept me informed every step of the way. He took the time to answer all my questions and made sure my vehicle was serviced properly and on time. His attention to detail and commitment to customer satisfaction made the experience smooth and stress-free. I highly recommend Sergio to anyone looking for a trustworthy and dedicated service advisor. Thank you, Sergio, for your excellent service!
— Luis M. ,