Howdy! I'm a Service Advisor at Norm Reeves Toyota Dallas, and I really enjoy helping folks get their cars fixed right. I'm a Dallas native, so I know the area well. I speak Spanish and I'm always happy to help our Spanish-speaking customers. I'm here to make the service process as smooth and easy as possible.
4.9 / 5 based on 139 ratings (90 written reviews)
Not a great experience, Sergio needs training on how to interact with a customer,beside other skills.His manager Bob has this skills but is also missing other touches.
— Raluca T. ,
Sergio's knowledge and honesty is a big plus, thank you very much!
— Tina M. ,
Quick Thorough Polite Professional High Tech Communication of Service Results and Completion
— Debra B. ,
Sergio is easy to talk to and not intimidating.
— Ronaldo B. ,
Very good, he has a great customer service
— San Juana M. ,
AAA service.
— Ofelia P. ,
great!
— Arnold W. ,
He is great and always friendly to work with. He is thorough and recommends what needs to be done to keep my truck healthy and running smoothly.
— Jeffrey P. ,
I couldn't have been more pleased with the service I received from Sergio. He was knowledgeable, professional and thoughtful! He inspires confidence in Norm Reeves Service and goes the extra mile in every aspect of his work. I am happy to have chosen Norm Reeves as a Dealership to work with. I have had 6 Toyota's over the years and am quite familiar with their products and service!!
— Donna T. ,
Sergio Leyva fue amable contesto todas mis preguntas y mis dudas
— Juan Z. ,