About Marcos
For seven years, I've been helping folks find the right vehicle to fit their needs, and yeah, I've built a reputation where customer service actually *exists*. I treat every single person with respect and equality, and that's just the way I do business. It's a genuine pleasure to help families put a car in their driveway and see the excitement. I believe in being friendly and listening to what people need. I'm passionate about customer service, and I always aim to have a smile. Originally from Mount Pleasant, Texas, I'm a proud graduate of Mount Pleasant High School, where football was a big part of my life. I’ve always been drawn to the excitement of travel, with Las Vegas, Arizona, and California holding special memories. I'm also bilingual. When I’m not at work, I enjoy making memories with my family, especially with my two kids. I like to chat about sports, politics, travel, and careers. Currently, I work at Norm Reeves Toyota Dallas.
Customer rating
5.0 / 5 based on 17 ratings (15 written reviews)
Recent reviews
Marcos provided the best experience purchasing the SUV I was looking for. He went above and beyond to look at all the available options and he definitely listened and did not rush the process. I’d definitely recommend him to friends and family.
— Katie R. ,
Marcos was very helpful and great to work with. Thanks!
— Adam P. ,
I enjoyed working with Marcos. He was kind and helped to move the process along quickly. He was very professional but with are personal touch.
— Mary A. ,
Excellent, very professioal
— Suzanne D. ,
Great experience!
— Joel R. ,
He is very helpful and attentive.
— Josiane F. ,
She is a very kind person; she helped us and answered our questions. Overall, good service and attention.
— Claudia D. ,
Marcos did a great job and communicating and getting me the vehicle I wanted. I sent him with a simple task and get me a TRD pro wave maker Sequoia. I said find one it doesn’t matter where it’s at. He was able to locate a vehicle same day. Carlos was also kind enough to hand Deliver me my brand new vehicle and take my trade-in back to the dealership. Carlos certainly went above and beyond without excuses and or complaints.
— Christian S. ,
Great experience from start to finish. The process was straightforward and efficient, making the purchase quick and easy. All my questions were addressed clearly and thoroughly.
— Juana A. ,
Muy buen servicio
— Marcos H. ,
Specialties
- RAV4
- CAMRY
- TACOMA
- COROLLA
- 4RUNNER