# Norm Reeves Toyota Dallas - Detailed Adviser Profiles

> Organization: Norm Reeves Toyota Dallas
> Team Site: https://normreevestoyotadallas.adviserly.com
> Dealership Homepage: https://www.normreevestoyotadallas.com

Companion to [llms.txt](https://normreevestoyotadallas.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available.

Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug.

## Advisers

### Angel Petit Rosillo

- Profile: [https://normreevestoyotadallas.adviserly.com/angel-petit-rosillo/reviews](https://normreevestoyotadallas.adviserly.com/angel-petit-rosillo/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.8 stars (10 ratings, 8 reviews)
- Lifetime vehicles sold: 60
- Recent vehicles sold: 10
- Sales specialties: 4RUNNER, CAMRY, COROLLA, RAV4, TACOMA
- Call: 9455231120 x20148

Hi, I’m a Sales Consultant with over 3 years in the car business, and what I’ve learned is that people don’t just want a car—they want clarity, honesty, and peace of mind. I help people find the right car without pressure or stress. I believe buying a vehicle should be a clear and comfortable experience, not a confusing one. At Norm Reeves Toyota Dallas, I take the time to listen, explain every step, and make sure you feel confident with your decision. My priority is helping you drive home happy.

Recent reviews:
- 2025-12-09 | 5.0/5 | Claudia C. — —¡Muchas gracias por tu excelente ayuda! Realmente aprecié tu trato honesto y profesional, me sentí muy cómodo con el proceso y sin presiones. ¡Eres un gran activo para el concesionario y te recomendaré!

 —Quiero agradecerte, Angel Rosillo. Tu paciencia y conocimiento hicieron que comprar el auto fuera una experiencia fácil y agradable. ¡No fue la típica venta de concesionario!
- 2026-03-25 | 5.0/5 | Diana G. — Angel was so attentive when helping me get a hold of a 2026 Toyota Rav 4. His service was excellent and he contacted me regarding updates of the vehicles arrival status.  Overall I recommend him because he focuses on your needs/wants and won’t push you to buy a car you don’t want.
- 2026-01-24 | 5.0/5 | Noemi A. — He was detailed oriented on every aspect of the vehicle, we tested about 5 vehicles, I was going for an al wheel drive, but decided to get a front wheel drive, he was professional and explained all I needed to know.

### Bishwa Panthi

- Profile: [https://normreevestoyotadallas.adviserly.com/bishwa-panthi/reviews](https://normreevestoyotadallas.adviserly.com/bishwa-panthi/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (1 ratings, 1 reviews)
- Lifetime vehicles sold: 9
- Recent vehicles sold: 6
- Sales specialties: CAMRY, COROLLA CROSS, G80, RAV4 HYBRID, TUNDRA
- Call: 9455231120 x20138

Born and raised in Kathmandu, Nepal, Bishwa Panthi is a conscientious Sales & Leasing Consultant with four years of automotive experience, supported by a seven-year background in IT. He is passionate about helping customers make smart, well-informed decisions when buying, trading, or leasing, and is known for his transparent, no-pressure approach and commitment to building lasting relationships.

Fluent in English, Hindi, Nepali, Urdu, and Punjabi, Bishwa connects easily with customers from diverse backgrounds. He enjoys sports, music, and exploring places such as New York, Niagara Falls, Boston, Block Island, Florida, Bangkok, Tokyo, and Switzerland.

Bishwa’s goal is simple: to make every vehicle purchase or lease smooth, informed, and genuinely enjoyable.

Recent reviews:
- 2026-04-26 | 5.0/5 | Jesus G. — Awesome salesman

### Blanca Bermudez

- Profile: [https://normreevestoyotadallas.adviserly.com/blanca-bermudez/reviews](https://normreevestoyotadallas.adviserly.com/blanca-bermudez/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (28 ratings, 18 reviews)
- Lifetime vehicles sold: 218
- Recent vehicles sold: 13
- Languages: Spanish, English
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

Based in Dallas, I'm a Sales Consultant with fifteen years of experience, and I love what I do. I get a lot of satisfaction from helping people find what they need and making the whole process enjoyable. I've always been a people person, and I think that shines through in my work. Now that my three kids are all grown up and I'm a grandmother, I have even more time to focus on my career. You might find me at Norm Reeves Toyota Dallas. Outside of work, I enjoy cooking, taking long walks, and generally trying to bring a little bit of fun into every day. I also love to help people in need. It's really important to me.

Recent reviews:
- 2026-03-21 | 5.0/5 | Erika R. — La mejor atencion , pendiente de todos los requirements, excelente vendors, excelente negotiators pero sobre todo excelente servicio al cliente…. Y un extra fact bilingual!!!
- 2025-08-12 | 5.0/5 | Gerson V. — Brindo atencion espectacular, pendiente a tus preguntas y se esfuerza por darte la mayor informacion posible…
- 2025-09-21 | 5.0/5 | Bryan M. — Very helpful, first car at 19 and helped me go from 10% apr to 5.75%. Good experience.

### Carmine Liuzzi

- Profile: [https://normreevestoyotadallas.adviserly.com/carmine-liuzzi/reviews](https://normreevestoyotadallas.adviserly.com/carmine-liuzzi/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.9 stars (17 ratings, 15 reviews)
- Lifetime vehicles sold: 134
- Recent vehicles sold: 12
- Languages: Spanish, English
- Sales specialties: 4RUNNER, CAMRY, COROLLA, RAV4, TACOMA
- Call: 945-523-1120

Hi, I'm a Sales Consultant with three years of experience, originally from Caracas, Venezuela. My parents are Italian, and I'm happily married (for 25 years) to a chemical engineer who now enjoys teaching preschool.  We have two sons in college – one studying biochemical engineering in Oklahoma University, and the other mechanical engineering at Texas A&M.  I also hold a Venezuelan law degree and bring 25 years of diverse experience to my work.

I'm excited to be starting a new chapter here, and I enjoy spending my free time with my family, building Lego's and collecting Hot Wheels cars models, buy and working with tools, and exploring my passions for Italy, France, Germany, Spain, Mexico, and Canada. I'm fluent in Spanish and Italian, and I speak some Portuguese.  I'm currently working at Norm Reeves Toyota Dallas.

My approach to sales is built on professionalism, kindness, diligence, integrity, and a servant attitude. I'm accountable for my actions, and I take pride in my commitment to assisting my customers. I believe in continuous learning, and I enjoy reading about finance and personal development.  My customers often comment on how much they appreciate working with me. I'm happy to share more about my background and experience. I love helping people.  I also hold Toyota certifications, along with others.

Recent reviews:
- 2025-11-18 | 5.0/5 | Daryl K. — I came to the dealership with the specific goal of either getting myself a Camry or a Tacoma. In the end, after test driving both, I decided to go with the gas mileage provided by the Camry Hybrid. Carmine was incredibly amenable and friendly and didn't try to hard sell me at all. Extremely happy with my choice and the service provided.
- 2026-03-17 | 5.0/5 | Reina V. — Wry polite and honest no pressure offer options you don’t feel like you are talking with a sales men, always smiling make you feel welcome
- 2026-01-30 | 5.0/5 | Maria C. — Everything was very easy; he explained everything very clearly and answered all my questions.  My impression was that he was friendly.

### Chris Mayne

- Profile: [https://normreevestoyotadallas.adviserly.com/chris-mayne/reviews](https://normreevestoyotadallas.adviserly.com/chris-mayne/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.8 stars (44 ratings, 33 reviews)
- Lifetime vehicles sold: 161
- Recent vehicles sold: 4
- Sales specialties: CAMRY, GRAND HIGHLANDER HYBRID, RAV4, TACOMA, TUNDRA
- Call: 945-523-1120

Hi, I'm a sales consultant from Lone Oak, Texas.  I've been Selling Cars for five years and I'm proud to be part of such a great Company! My Goal is to exceed Expectations and set a New Standard for the way Buying a Car should be!  I would like to provide you an intriguing experience that you won't forget, I've built a strong reputation for friendly and efficient service! I'll guide and advise your purchase in a way that fits you!  

Outside of work, I enjoy skateboarding, playing drums, and playing video games like Call of Duty.  I'm a pretty laid-back guy—no pressure sales here!  I'm passionate about customer service and building relationships, always aiming to go above and beyond! I love connecting with people of all different backgrounds and cultures.  I'm goal-oriented and friendly, so let's talk about how I can help you find the perfect car today!

Recent reviews:
- 2026-02-14 | 5.0/5 | Donna T. — I could not have asked for a better person to work with on buying a new Toyota than Chris Mayne. He was highly professional, knowledgeable, and patient in the process of my decision making. I found him to be extremely reliable, personable and cooperative in meeting my needs. I feel comfortable in contacting Chris if I have any questions or problems with the car. I will recommend him to assist anyone I know who is looking at buying a Toyota. Including two Lexus, I have owned 6 different Toyotas over the last number of years--all terrific! Norm Reeves couldn't have a better employee!
- 2025-12-26 | 5.0/5 | George M. — Chris Mayne is the reason we bought a vehicle from Norm Reeves Toyota Dallas!  His dedication to his job and his excellent communication skills was so refreshing to experience.  We look forward to utilizing his skills again when we look for a new car in the future!
- 2025-12-26 | 5.0/5 | Katherine M. — He was a soft sell, which works very well for me. It made me more comfortable. I knew I was buying a car, I just didn’t know which one. Chris helped me zero in, and then he went over the top to make the deal happen. I will definitely be back!!

### David Ruiz Blas

- Profile: [https://normreevestoyotadallas.adviserly.com/david-ruiz-blas/reviews](https://normreevestoyotadallas.adviserly.com/david-ruiz-blas/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (27 ratings, 20 reviews)
- Lifetime vehicles sold: 293
- Recent vehicles sold: 5
- Languages: Spanish, English
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

As a Sales Consultant at Norm Reeves Toyota Dallas, I'm here to assist you in finding the perfect vehicle for your needs and budget. My passion for transparency and personal connections drives me to provide an exceptional experience. My ability to communicate effectively in Spanish and English ensures that all my clients feel comfortable and well-informed throughout the process. I'm determined to help you find the right vehicle that meets your requirements and fits your financial situation.

Recent reviews:
- 2025-10-25 | 5.0/5 | Ashlin W. — David was great. He worked with me from start to finish. I did not feel pressures and I felt comfortable with the way he went about the sale. He did everything he could to make me feel confident about the purchase. I actually left another dealership where I was being pressured. It was a relief to receive the service David provided.
- 2025-08-16 | 5.0/5 | Wesley G. — Easy process, listened to my needs, gave straight forward pricing, and went above and beyond when I told them how poorly another dealership down the road handled my attempt to purchase
- 2025-09-04 | 5.0/5 | Jacqueline B. — I had a great experience with David. He was able to answer all of my questions/concerns. He was very knowledgeable and patient. He made the car buying experience a memorable one.

### Diana Uribe

- Profile: [https://normreevestoyotadallas.adviserly.com/diana-uribe/reviews](https://normreevestoyotadallas.adviserly.com/diana-uribe/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.9 stars (13 ratings, 12 reviews)
- Lifetime vehicles sold: 61
- Recent vehicles sold: 6
- Sales specialties: 4RUNNER, COROLLA, RAV4, TACOMA, TUNDRA
- Call: 9455231120 x20122

I'm a Sales Consultant with about six years under my belt in the automotive industry. I really enjoy helping people find the right car, and I try to make the whole process as easy and stress-free as possible. You could say I'm a bit of a people person. I'm all about being straightforward and honest.

When I'm not at work, you might find me at the gym or on the volleyball court - it's my favorite way to unwind. I'm a proud fur parent to a two-year-old German Shepherd named Kovu. We love to explore new places together. I'm a big fan of travel, trying new foods, and talking about pets – always up for a good conversation about those topics. As a big Formula 1 and Eagles fan, I love to share my thoughts about them as well. I am also fluent in both English and Spanish, and I love to travel to Mexico when I can.

I was fortunate to work for Norm Reeves Toyota Dallas and gained a lot of experience there.

Recent reviews:
- 2025-11-06 | 5.0/5 | Jonathan H. — Diana was extremely helpful and made the entire process smooth and stress-free. She listened to what I needed, answered all my questions, and treated me with real professionalism. Definitely a 10/10 experience.
- 2026-04-29 | 5.0/5 | Olivia G. — Diana was above and beyond answered all. My questions and concerns. Highly recommend, She was very professional, friendly, wonderful customer service. Thank you for all your help I love my new car
- 2025-11-25 | 5.0/5 | Jorge V. — diana es increíble busco siempre el mejor precio tuvo mucha paciencia y amabilidad y no solo se quedó con el primer presupuesto busco y busco , aparte es bilingue

### Gaby Traylor

- Profile: [https://normreevestoyotadallas.adviserly.com/gaby-traylor/reviews](https://normreevestoyotadallas.adviserly.com/gaby-traylor/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.9 stars (15 ratings, 13 reviews)
- Lifetime vehicles sold: 80
- Recent vehicles sold: 17
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA
- Call: 9455231120 x20149

I've been proudly working in the automotive industry since 2007, starting my journey at Trophy Nissan in the BDC department. Over the years, I’ve gained extensive experience across several respected dealerships, including five years at Cowboy Toyota and another five at Platinum Dodge. Today, I’m back at Norm Reeves, where I continue doing what I love — helping customers find the right vehicle and providing a smooth, stress-free car-buying experience.

As a bilingual professional (English & Spanish), I’m passionate about creating strong, lasting relationships with a diverse range of clients. My husband also works in the car business as a desk manager, so we both understand how important it is to take care of our customers the right way — with honesty, respect, and genuine service.

Whether you're buying your first car or trading in for something new, I'm here to guide you every step of the way.

Recent reviews:
- 2026-03-09 | 5.0/5 | Leneka K. — Such a wonderful experience by my car here! Chris was amazing. We had been talking for months about getting me a new car and when the time came, he was very diligent in making sure I got something nice. Chris was very patient and understanding during the whole process. Even when we thought I wasn’t gonna be able to get a car he continued to follow through until not only he got me the car that I wanted, but the deal that was best for my budget. This was by far the best car buying process I’ve been through so far I didn’t feel pressured to buy anything that I didn’t wanna buy, and I didn’t feel like I was being sold anything that I didn’t need. Everyone was so kind and patient from Gabby, the sales manager to Antonio, the finance manager and especially Chris. He was so kind and understanding throughout the whole process and I’d really appreciate the fact that he never gave up until he got me into the car that I really wanted. I absolutely love my 2024 Honda CRV. It is perfect for me and my little family and I highly recommend this dealership to anyone looking for a car it’s a family owned dealership and you can tell they really care bout their customers.  thank you guys so much for making this process so easy and positive for me and my family and big shout out to you, Chris. Thank you so much!!!
- 2026-04-17 | 5.0/5 | Marianne F. — The entire shopping experience was great; we were able to negotiate the price we had seen on the website. Everything was explained very clearly, and we were able to close the deal very quickly.
- 2026-02-14 | 5.0/5 | Guadalupe S. — I love the way she explained to me everything I needed to know  she put me in the right APR for my credit. She call me and ask me how my jeep was if u like it.
Thank you Gaby

### Jade Studamire

- Profile: [https://normreevestoyotadallas.adviserly.com/jade-studamire/reviews](https://normreevestoyotadallas.adviserly.com/jade-studamire/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (1 ratings, 1 reviews)
- Lifetime vehicles sold: 11
- Recent vehicles sold: 9
- Sales specialties: COROLLA CROSS, HIGHLANDER HYBRID, RAV4, SIENNA, TACOMA
- Call: 9455231120 x20131

Born and raised in Gainesville, Texas, I bring a friendly, small-town approach to my work as a Sales Consultant. You might even say talking to me feels less like a business deal and more like catching up with a friend. I believe in building genuine connections, and I take pride in being someone people enjoy working with.

I graduated from Valley View High School and continued my education at Thomas University, where I also spent some time in the Bahamas and New York. Outside of work, I love playing sports like basketball, volleyball, and bowling. I'm always up for some friendly competition! I'm known for always smiling and laughing.

Come see me at Norm Reeves Dallas, Ask for Jade Studamire
Thank You!

Recent reviews:
- 2026-04-18 | 5.0/5 | Sandra D. — Exceptional Performance

### Jesse Esparza

- Profile: [https://normreevestoyotadallas.adviserly.com/jesse-esparza/reviews](https://normreevestoyotadallas.adviserly.com/jesse-esparza/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (5 ratings, 4 reviews)
- Lifetime vehicles sold: 26
- Recent vehicles sold: 18
- Sales specialties: CAMRY, COROLLA, MODEL Y, RAV4, TACOMA
- Call: 9455231120 x20151

🚗 Schedule a Test Drive. Love It. Buy It. Take It Home! 🚗  

Receive a $150 Gift Card* when you purchase your next new or pre-owned vehicle with Jesse “The Cowboy”!  

Know someone who’s in the market? Refer them and receive a $100 Gift Card per referral* when they make a purchase.  

This is my way of saying thank you for trusting me with your vehicle needs. With over 20 years of experience, I focus on building lasting relationships — not just making sales — and making sure every step of the process is smooth, simple, and stress-free.  

Whether it’s new or pre-owned, my goal is always the same:  
✅ Make it easy  
✅ Make it enjoyable  
✅ Make sure you’re 100% satisfied  

Ready to get started? Let’s get you on the road today! 🚘✨  

📞 Message me today to schedule your test drive!  

*Contact me for complete details.

Recent reviews:
- 2026-03-17 | 5.0/5 | Brian C. — good job from Jesse he is a wonderful person calm and kind  .it was nice doing business with Jesse
- 2026-03-17 | 5.0/5 | Braden S. — Jesse helped us pick out a great truck and took very good care of us, great costumer service!
- 2026-04-30 | 5.0/5 | Laura Z. — Very friendly…and polite….Absolute best experience I’ve had

### Jesus Rico

- Profile: [https://normreevestoyotadallas.adviserly.com/jesus-rico/reviews](https://normreevestoyotadallas.adviserly.com/jesus-rico/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.4 stars (7 ratings, 6 reviews)
- Lifetime vehicles sold: 76
- Recent vehicles sold: 8
- Sales specialties: 4RUNNER, CAMRY, COROLLA, RAV4, TACOMA
- Call: 9455231120 x20125

I'm a Sales Consultant from Kaufman, TX, currently working at Norm Reeves Toyota Dallas.  I'm passionate about the automotive industry and enjoy building relationships with people. My colleagues describe me as someone who's easy to get along with – I try to make everyone feel comfortable and welcome.  Outside of work, I like to unwind by fishing and going for a drive.

Recent reviews:
- 2026-01-24 | 5.0/5 | Tanesha T. — Jesus was absolutely wonderful to work with. He listened without judgment and was patient. He made sure I got the best vehicle for my wants. I absolutely love my Camry. If you're looking for an affordable deal on a great vehicle,Jesus is the man 👏
- 2025-10-03 | 5.0/5 | Josephus B. — very good experience.  He tried his best to give me what i wanted and didn't settle for anything less.  Made all things possible to work it out.
- 2026-03-05 | 5.0/5 | Shawna W. — Very friendly and makes sure your apps are set up before driving off the lot. Great follow up to see how it’s going!!

### Jonathan Thomas

- Profile: [https://normreevestoyotadallas.adviserly.com/jonathan-thomas/reviews](https://normreevestoyotadallas.adviserly.com/jonathan-thomas/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (1 ratings, 1 reviews)
- Lifetime vehicles sold: 3
- Recent vehicles sold: 3
- Sales specialties: CAMRY, COROLLA
- Call: 9455231120 x20137

I'm a Sales Consultant, fairly new to this role but bringing over 26 years of sales experience from my time in Dallas, Texas. I'm a quick learner, honest, and pay close attention to detail. I really enjoy meeting new people and thrive on putting a smile on their faces. I'm known for being calm under pressure, always positive, and bring a fun, energetic presence to any situation.

Beyond sales, I'm a musician and southern soul singer of 26 years, which is where I get my creative side. I've also worked as an insurance adjuster, giving me a solid understanding of how things work. My interests include traveling – I've enjoyed trips to Jamaica, Cancun, and Costa Rica – and, on a more relaxed note, grilling, producing music, and playing video games. I'm always up for discussing investments, food, and travel. I'm proud to be part of the team at Norm Reeves Toyota Dallas and look forward to helping you.

Recent reviews:
- 2026-04-20 | 5.0/5 | Jerry J. — Great experience with Jonathon.

### Jose Rico

- Profile: [https://normreevestoyotadallas.adviserly.com/jose-rico/reviews](https://normreevestoyotadallas.adviserly.com/jose-rico/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (20 ratings, 19 reviews)
- Lifetime vehicles sold: 132
- Recent vehicles sold: 13
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA
- Call: 9455231120 x20133

I've been in the automotive industry for over 7 years, and I'm honored to serve and help every single one of my customers. Whether you need a new or pre-owned vehicle, I can make your car dreams come true while providing excellent customer service and giving you a great experience. Look forward to working with you!!

Recent reviews:
- 2026-03-24 | 5.0/5 | Jennifer M. — I had an amazing experience working with Jose! He went above and beyond to help both me and my father-in-law find the perfect cars. From the very beginning, he was patient, knowledgeable, and truly listened to what we were looking for.

Jose made the entire process smooth and stress-free, answering all our questions and making sure we felt confident every step of the way. He took the time to show us multiple options and made sure we got exactly what we needed without ever feeling pressured.

What really stood out was his dedication and genuine care—he treated us like family and made sure we both drove away happy. If you’re looking for someone trustworthy, professional, and easy to work with, I highly recommend Jose. Thank you again for such a great experience!
- 2026-01-23 | 5.0/5 | Joshua W. — Jose was phenomenal to work with from start to finish. He was personable, informative, and transparent through the entire process. I will be back when buying my next vehicle or upgrading this vehicle because of this experience with him.
- 2026-03-09 | 5.0/5 | Thomas C. — Jose did a great job start to finish. I would highly recommend Jose to anyone who is looking for a car.

### Luis Santos

- Profile: [https://normreevestoyotadallas.adviserly.com/luis-santos/reviews](https://normreevestoyotadallas.adviserly.com/luis-santos/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.8 stars (49 ratings, 35 reviews)
- Lifetime vehicles sold: 394
- Recent vehicles sold: 12
- Languages: Spanish, English
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

As a Dallas-based Sales Consultant for the past 14 years, I'm renowned for my unwavering honesty and transparency. I prioritize customer needs, going above and beyond to ensure their satisfaction.

Married for 16 years with two soccer-playing kids, I'm a proud father and a dedicated family man. I'm also a proud Marine Corps veteran with 10 years of honorable service.

With some college education, my knowledge extends beyond the sales floor. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. I'm passionate about trucks, knowing my products inside and out. As a former football player and avid lifter, I appreciate hard work and determination.

I enjoy discussing sports and family with clients. At Norm Reeves Toyota Dallas, I'm not just a salesman; I'm a trusted advisor who values building genuine connections.

Recent reviews:
- 2026-03-06 | 5.0/5 | Henry S. — I highly recommend Luis to anyone looking to buy a car. He helped us through the entire process and made everything simple and stress-free. He was knowledgeable, trustworthy, and took the time to make sure we got the right vehicle. Thank you, Luis, for your excellent service.
- 2026-01-30 | 5.0/5 | Retha P. — Luis was great to work with on the purchase of my vehicle. He kept me in the loop of what was going on and didn’t pressure me during the process. He allowed me to make the decision when I was ready. Very personal salesman and I appreciate all of his help!
- 2025-10-30 | 5.0/5 | Diana R. — Definitivamente siempre regreso después de dos tundras ahora me lleve un corolla 2026 para mi hijo con excelente rate la negociación clara en español y fue franco si se puede no se puede EXCELENTE trabajo siempre me llevo el auto que necesito

### Marcos Monrial

- Profile: [https://normreevestoyotadallas.adviserly.com/marcos-monrial/reviews](https://normreevestoyotadallas.adviserly.com/marcos-monrial/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (13 ratings, 12 reviews)
- Lifetime vehicles sold: 79
- Recent vehicles sold: 7
- Sales specialties: 4RUNNER, CAMRY, COROLLA, RAV4, TACOMA
- Call: 9455231120 x20142

For seven years, I've been helping folks find the right vehicle to fit their needs, and yeah, I've built a reputation where customer service actually *exists*. I treat every single person with respect and equality, and that's just the way I do business. It's a genuine pleasure to help families put a car in their driveway and see the excitement. I believe in being friendly and listening to what people need. I'm passionate about customer service, and I always aim to have a smile.

Originally from Mount Pleasant, Texas, I'm a proud graduate of Mount Pleasant High School, where football was a big part of my life. I’ve always been drawn to the excitement of travel, with Las Vegas, Arizona, and California holding special memories. I'm also bilingual.

When I’m not at work, I enjoy making memories with my family, especially with my two kids. I like to chat about sports, politics, travel, and careers.

Currently, I work at Norm Reeves Toyota Dallas.

Recent reviews:
- 2026-03-10 | 5.0/5 | Christian S. — Marcos did a great job and communicating and getting me the vehicle I wanted. I sent him with a simple task and get me a TRD pro wave maker Sequoia. I said find one it doesn’t matter where it’s at. He was able to locate a vehicle same day. Carlos was also kind enough to hand Deliver me my brand new vehicle and take my trade-in back to the dealership. Carlos certainly went above and beyond without excuses and or complaints.
- 2026-01-06 | 5.0/5 | John R. — Experience was good.  Marcos had good knowledge of the vehicle I was looking for.  Over the course of my search a lot of sales consultants at other dealers could not answer basic information about the vehicle, which was off-putting.  Additionally, Marcos provided good communication by not calling me multiple times per day to see if I had made a decision.  He kept in contact, but not to the point where it was annoying.
- 2025-11-20 | 5.0/5 | Gerald S. — Excellent! Knowledgeable, eager to help with any little detail or question! His approach to serve the customer makes it a very refreshing buying experience. 

My wife and I would recommend Marcos to anyone!

### Michael Warren

- Profile: [https://normreevestoyotadallas.adviserly.com/michael-warren/reviews](https://normreevestoyotadallas.adviserly.com/michael-warren/reviews)
- Department: Sales (Sales)
- Title: Inventory Coordinator
- Rating: 4.9 stars (7 ratings, 7 reviews)
- Lifetime vehicles sold: 98
- Recent vehicles sold: 2
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

As a Sales Consultant with 25 years of experience, I've built a strong reputation for honesty and efficiency in the automotive industry. With a background in dealer trades, I've developed a vast network of contacts and a deep understanding of the market.

I'm proud to have worked for Norm Reeves Toyota Dallas, where I've consistently exceeded expectations. My passion for working with customers drives me to provide exceptional service. I'm dedicated to being helpful and approachable, always striving to achieve the best possible outcomes for my clients.

Despite my years of experience, I remain humble and eager to learn. I believe in asking questions and seeking out new perspectives to continuously improve my skills. Whether it's discussing sports or finding the perfect vehicle, I approach every conversation with enthusiasm and a willingness to make it a positive experience.

Recent reviews:
- 2025-04-23 | 5.0/5 | Omar G. — Michael was very helpful and transparent in the purchasing process. He was kind and easy to talk to. Michael answered all my questions and made me feel welcomed. Thank you Michael for your help and hard work!
- 2025-02-25 | 5.0/5 | Vidal S. — Michael showed me the vehicle of my dreams with no blindsighting on cost. He guided me through the car buying process and genuinely cared about my huge investment being done right.
- 2025-01-30 | 5.0/5 | Elizabeth G. — It was an impressive experience that we had already recommended Michael. One of our family members bought a car from Michael as well

### Mo Ahmed

- Profile: [https://normreevestoyotadallas.adviserly.com/muammar-zaqzouq/reviews](https://normreevestoyotadallas.adviserly.com/muammar-zaqzouq/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.8 stars (27 ratings, 19 reviews)
- Lifetime vehicles sold: 195
- Recent vehicles sold: 13
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

Hi, I'm a sales consultant currently at Norm Reeves Toyota Dallas. I'm 50 years old, with 26 years of experience. I’m originally from Jerusalem, and hold a bachelor's degree from Dubai University. My background includes fluency in Arabic and English.  I'm pretty easygoing and I love a good laugh. Outside of work, I'm always up for chatting about different life experiences from around the world. Contact me if you would like to buy a car today.

Recent reviews:
- 2025-12-04 | 5.0/5 | Michael W. — The best experience I’ve had since 2013 very knowledgeable understanding and cordial no gimmick no tricks just honesty it only took a total of 3.5 hours. in 2013, It was 10 hours for all the difficult processing! Thank you, Mohammed, for making this process easy!
- 2026-02-25 | 5.0/5 | Alexa M. — First of all I would love to thank Mo for helping me find my suv, wasn’t planning on getting anything but Mo made me changed my mind and went above and beyond on helping me find my suv for me and my family 10/10 would recommend!
- 2026-03-29 | 5.0/5 | Kimberly D. — Mo was awesome!!! I felt no pressure to buy. He listened to my terms and was able to do better than I ever could have imagined!! I left with no regrets and an amazing vehicle!! I wold use Mo again and highly recommend him 🤩

### Monica Garcia

- Profile: [https://normreevestoyotadallas.adviserly.com/monica-garcia/reviews](https://normreevestoyotadallas.adviserly.com/monica-garcia/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.8 stars (14 ratings, 13 reviews)
- Lifetime vehicles sold: 134
- Recent vehicles sold: 8
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

I'm a Sales Consultant at Norm Reeves Toyota Dallas, helping clients find the right vehicle to fit their needs and budget.  I enjoy building relationships with customers and providing a straightforward, transparent car-buying experience. My goal is to make the process as smooth and easy as possible. I'm detail-oriented and committed to finding solutions that work for everyone.  I'm passionate about my work and dedicated to exceeding expectations.

Recent reviews:
- 2026-03-06 | 5.0/5 | Jared L. — Man I have not been to a dealership that takes care of people the way they do. Monica in sales, Giovani in make ready, and the sales receptionist, Latris. I did not know a place like this still exists. I live in Burleson work in Keller and would make the drive again to see these folks again.
- 2026-02-14 | 5.0/5 | Elizabeth M. — Great experience with Monica. She took the time to explain the features of my car. Very friendly and knowledgeable. Thank you!
- 2026-02-17 | 5.0/5 | James R. — She was an awesome sales person, and Ben!!!
Will go back to them when I need a new car!!!

### Octavio Mendoza

- Profile: [https://normreevestoyotadallas.adviserly.com/ovtavio-mendoza/reviews](https://normreevestoyotadallas.adviserly.com/ovtavio-mendoza/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (20 ratings, 14 reviews)
- Lifetime vehicles sold: 104
- Recent vehicles sold: 8
- Languages: Spanish, English
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA
- Call: 945-523-1120

Hi, I'm a sales consultant at Norm Reeves Toyota Dallas.  I've been helping people find their dream vehicles for 19 years.  Originally from Mexico, I hold a Civil Engineering degree from the National Polytechnic Institute. My background, combined with my passion for the Toyota brand, allows me to offer a unique perspective and understanding to my clients.  I'm fluent in Spanish and enjoy interacting with customers, helping them navigate the car-buying process with honesty and kindness. I take my work seriously and am dedicated to finding the right vehicle to fit each person's needs. I'm also a recipient of a Toyota Sales Award,..

Recent reviews:
- 2025-11-11 | 5.0/5 | Erica O. — We’ve bought about six cars from Octavio, and he’s the only person we go to! He’s always so helpful, patient, and honest. Octavio really takes care of us every single time and makes the whole process easy. We completely trust him and always recommend him to our family and friends.
- 2025-07-29 | 5.0/5 | Moises M. — Octavio is such a great person. He’s patient and knowledgeable when searching for the right vehicle. We’ve made a total of 4 vehicle purchases since 2015 and most certainly will request Octavio as our Sales Professional. Thank you Octavio for your help.
- 2025-06-22 | 5.0/5 | Erika R. — He is amazing, such a great salesman. His passion , kindness,patience are the principal reason making me got a new car.

### Pedro Cachay

- Profile: [https://normreevestoyotadallas.adviserly.com/pedro-cachay/reviews](https://normreevestoyotadallas.adviserly.com/pedro-cachay/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.8 stars (53 ratings, 43 reviews)
- Lifetime vehicles sold: 375
- Recent vehicles sold: 16
- Languages: Spanish, English
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

As a highly experienced Sales Consultant with 21 years in the industry, I'm dedicated to providing exceptional customer service. My clients appreciate my attention to detail, honesty, and willingness to explain everything thoroughly.

My career in the military instilled in me a strong sense of discipline and a relentless drive for perfection. I've also pursued higher education, earning a Master's in Business and Marketing.

I'm passionate about building relationships with customers. My goal is to go above and beyond to meet their needs and exceed their expectations. Whether it's discussing current events, family, or future business endeavors, I enjoy interacting with people from all walks of life.

I'm honored to work for Norm Reeves Toyota Dallas, where I can contribute my skills and experience to the team. I believe in treating everyone with respect and equality, and I am confident that my commitment to excellence will continue to drive success for our dealership.

Recent reviews:
- 2026-01-14 | 5.0/5 | Stefano M. — Greatest consultant i have ever met, genuinely can’t go wrong with Pedro. He’s a great person, honest and dedicated. He’s going to help you one way or another and will give you the facts and the truth behind your situation and see’s your needs and wants. 
Many blessings to him!
- 2026-03-05 | 5.0/5 | Carlos G. — It was a really great experience working with Pedro. Pedro is a really good advisor, open to response all your questions, help you through all the process and give great advices. I highly recommend Pedro without reservations.
- 2026-04-19 | 5.0/5 | Rene S. — It was amazing experience, he’s one genuinely and approachable sales employee. Any one who decide to buy a car I will recommend him ASAP. Thanks again for helping me to get my amazing car Pedro, god bless him so much.

### Richard Garza

- Profile: [https://normreevestoyotadallas.adviserly.com/richard-garza/reviews](https://normreevestoyotadallas.adviserly.com/richard-garza/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (4 ratings, 4 reviews)
- Lifetime vehicles sold: 19
- Recent vehicles sold: 10
- Sales specialties: 4RUNNER, COROLLA, RAV4, TACOMA, TUNDRA
- Call: 9455231120 x20109

I bring years of experience helping drivers find vehicles that fit their lifestyle and budget, no pressure, just honest guidance and a smooth, straightforward experience from start to finish.

Recent reviews:
- 2026-03-10 | 5.0/5 | Binyam D. — Huge thanks to Richard Garza for helping me find the perfect car today. Their knowledge of the Toyota lineup is impressive—they answered every technical question I had and helped me compare models until I found the right fit. Excellent customer service and a very positive atmosphere.
- 2026-03-21 | 5.0/5 | Quang N. — He is really nice and very helpful to us. Im glad Richard reached out to us and provided useful services
- 2026-04-29 | 5.0/5 | Stephen C. — Great, Richard answered all our questions to our satisfaction.

### Ryan Palma

- Profile: [https://normreevestoyotadallas.adviserly.com/ryan-palma/reviews](https://normreevestoyotadallas.adviserly.com/ryan-palma/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.9 stars (35 ratings, 24 reviews)
- Lifetime vehicles sold: 291
- Recent vehicles sold: 17
- Languages: Spanish, English
- Sales specialties: CAMRY, COROLLA, RAV4, TACOMA, TUNDRA

As a Sales Consultant at Norm Reeves Toyota Dallas, I am dedicated to providing exceptional customer experiences. My primary goal is to make your car-buying journey stress-free and enjoyable.

I am known for my warm and approachable demeanor. As a Spanish speaker, I am committed to serving the diverse needs of our community. My open and friendly nature allows me to connect with customers on a personal level.

Away from the showroom, I am an avid baseball and golf enthusiast. I enjoy sharing stories about my family and engaging in lively discussions about sports. I am passionate about building relationships and providing the highest level of customer satisfaction.

Recent reviews:
- 2026-03-10 | 5.0/5 | Cadeau J. — I was nervous about buying my new 2023 Toyota Camry. I didn’t have much money, and my credit wasn’t good, so I wasn’t sure I would be approved. But Ryan Palma made everything feel so easy. He explained things in a way I could understand and made sure the numbers worked for me. He was HONEST, kind, and really patient with all my questions.

Anthony Santana, the financial manager, was also amazing. He made the financing simple and helped me feel confident every step of the way. Both of them cared about making sure I didn’t feel stressed or overwhelmed.

By the time I drove off in my new Camry, I felt so happy and relieved. I never thought buying a car could feel this good. I’m really thankful to Ryan and Anthony for their help, honesty, and support. They made what could have been a stressful experience feel easy and even exciting. I highly recommend them to anyone looking for a smooth, honest, and caring car-buying experience
- 2026-03-21 | 5.0/5 | Luis C. — My experience was outstanding from start to finish. Exceptional customer service! Ryan was attentive, friendly, and genuinely committed to helping me. Every question I had was answered clearly, and the entire process moved faster than I expected. Overall, an excellent experience that I would confidently recommend to anyone.
- 2025-10-21 | 5.0/5 | Mitchel H. — Excellent. Ryan was very professional and knew the Crown Signia very well and pointed the new features with the car.

### Tamara Wells

- Profile: [https://normreevestoyotadallas.adviserly.com/tamara-wells/reviews](https://normreevestoyotadallas.adviserly.com/tamara-wells/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.8 stars (3 ratings, 2 reviews)
- Lifetime vehicles sold: 16
- Recent vehicles sold: 7
- Sales specialties: 4RUNNER, COROLLA CROSS HYBRID, RAV4, RAV4 HYBRID, TACOMA
- Call: 9455231120 x20140

Born and raised in Mississippi, also where I attended Mississippi State University. I'm a Sales Consultant with three years of experience, and I couldn't be happier.  When I'm not helping customers find the perfect vehicle, I'm spending time with my son!

I truly believe in the Toyota brand. Knowing I'm putting families in cars that are safe and reliable is what gets me excited to come to work every day. My time at Norm Reeves Toyota Dallas taught me so much. I'm a naturally a problem-solver, and I enjoy using this trait to build relationships with my customers and help them.

Recent reviews:
- 2026-03-26 | 5.0/5 | Alyson N. — Buying a car can be stressful, but Tamara made the whole experience genuinely enjoyable. She kept me in the loop every step of the way while my car was in transit — no chasing, no wondering, just clear and friendly updates. Sitting at a dealership for hours can feel like a drag, but her knowledge and warm personality made the time fly. She’s the kind of salesperson who actually makes you feel good about your purchase. Highly recommend asking for her by name!
- 2026-02-14 | 5.0/5 | Scott T. — Very informative and helpful with my search for the right Tacoma for my lifestyle! Would definitely recommend Tamara 10/10!

### Tristan Johnston

- Profile: [https://normreevestoyotadallas.adviserly.com/tristan-johnston/reviews](https://normreevestoyotadallas.adviserly.com/tristan-johnston/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 5.0 stars (2 ratings, 2 reviews)
- Lifetime vehicles sold: 6
- Recent vehicles sold: 4
- Sales specialties: COMPASS, EQUINOX, GRAND HIGHLANDER HYBRID, HIGHLANDER HYBRID, SILVERADO 1500
- Call: 9455231120 x20135

Hello from the Toyota of Norm Reeves family, My name is Tristan! I was born and raised here in Dallas Texas. I strive to make our Dealership feel like home, so if you ever need anything I’ll always be here to help. Stop by and let us show you the Toyota way, Let’s Go Places!

Recent reviews:
- 2026-03-24 | 5.0/5 | Denise T. — He was a very nice and polite young man.
- 2026-03-24 | 5.0/5 | Amber G. — 10

### Tyrell Stewart

- Profile: [https://normreevestoyotadallas.adviserly.com/tyrell-stewart/reviews](https://normreevestoyotadallas.adviserly.com/tyrell-stewart/reviews)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.9 stars (14 ratings, 12 reviews)
- Lifetime vehicles sold: 52
- Recent vehicles sold: 13
- Sales specialties: 4RUNNER, CAMRY, COROLLA, TACOMA, TUNDRA
- Call: 9455231120 x20114

I'm a Sales Consultant, still pretty new to the game, with less than a year under my belt. I'm based out of Tulsa, Oklahoma. I graduated from Houston Christian University. I enjoy helping people find the perfect vehicle for their needs, and I really enjoy connecting with my clients. I'm an open, outgoing person and I try to keep things positive. I like to discuss anything that has a positive vibe. Football and movies are my big hobbies. I am fortunate enough to have played football in the past and enjoy that aspect of life still. I’ve got a Commercial Class A CDL. I’m currently working for Norm Reeves Toyota Dallas

Recent reviews:
- 2026-03-21 | 5.0/5 | Suresh P. — I would rate my experience with Tyrell a 10/10. He was professional, friendly, and never pushy, and he made the entire car-buying process smooth and comfortable. He listened carefully to what I was looking for, quickly identified the right options, and was very respectful of my time throughout the visit. One area for improvement would be to explain the different offers and numbers in more detail; he covered them at a high level, but walking through each component more clearly would make the process even better. Overall, I’m very satisfied and would happily work with him again or recommend him to others.
- 2026-03-05 | 5.0/5 | Benjamin M. — Tyrell assisted me with purchasing a Land Cruiser and was excellent to work with. He is knowledgeable, responsive and trustworthy. He did a great job keeping me updated throughout the ordering and delivery process, and his excitement about the car made the experience even more fun. I would recommend Tyrell to anyone looking to purchase a new car.
- 2026-04-27 | 5.0/5 | Zahori R. — Tyrell was very helpful, he listened and got the job done . He made sure I walked out with the car i truly wanted and even now that I been with my car for over 3 months he has made sure my choice was the right one . Thank you Tyrell for all your help.

### Antonio Holmes

- Profile: [https://normreevestoyotadallas.adviserly.com/antonio-holmes/reviews](https://normreevestoyotadallas.adviserly.com/antonio-holmes/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.8 stars (263 ratings, 178 reviews)
- Lifetime vehicles serviced: 4351
- Recent vehicles serviced: 234

As a Service Advisor with over 17 years of experience, I have honed my skills in providing exceptional customer service. My belief in integrity and ethics guides my interactions, ensuring that my word and reputation remain untarnished.

I am a certified professional with expertise in Nissan, Lincoln, Volkswagen, and Toyota. My cool, calm, and collected demeanor allows me to navigate challenges effectively. With a deep understanding of clients' needs, I strive to provide personalized solutions that exceed expectations.

Beyond my professional expertise, I am passionate about knowledge, wisdom, style, and charisma. I find joy in discussing spirituality, history, and cultural concepts. My hobbies include reading extensively, boxing, chess, art, and fitness training.

Currently serving at Norm Reeves Toyota Dallas, I am committed to fostering lasting relationships built on trust, respect, and exceptional service.

Recent reviews:
- 2026-04-02 | 5.0/5 | Yusuf K. — Very good. Antonio Holmes knew exactly what the problem was with my Highlander before it was diagnosed.  My vehicle runs and sounds better now!  Thanks for your advising professionalism, Mr. Antonio Holmes.
- 2026-04-04 | 5.0/5 | Alicia A. — Antonio is always pleasant to work with when it pertains to my vehicle maintenance and upkeep. Always excellent service from Toyota to keep my car running properly.
- 2026-04-05 | 5.0/5 | David D. — Antonio was very friendly and professional. I received great service from my last appointment. Thank you and may God bless you.

### Bob Bostley

- Profile: [https://normreevestoyotadallas.adviserly.com/bob-bostley/reviews](https://normreevestoyotadallas.adviserly.com/bob-bostley/reviews)
- Department: Service (Service)
- Title: Service Drive Manager
- Lifetime vehicles serviced: 1
- Call: 9455231120 x20322

As a Service Drive Manager with over 15 years in the automotive industry, I'm passionate about providing top-notch customer service and fostering a positive work environment. A Massachusetts native and graduate of Turners Falls High School, I bring a strong work ethic and a direct approach to problem-solving. My background includes being Toyota certified. I believe in building trust with both customers and colleagues.

I've always enjoyed helping people, and I find fulfillment in coaching my team to improve their performance. I'm knowledgeable about the technical aspects of the business and always willing to go the extra mile to take care of our customers. When I'm not on the job, I enjoy fishing, golfing, and tackling new challenges – like skiing Tuckerman Ravine on Mt. Washington.

I am currently working for Norm Reeves Toyota Dallas, which is a great place to work. I also enjoy talking with people and discussing anything.

### Edwin Aguilar

- Profile: [https://normreevestoyotadallas.adviserly.com/edwin-aguilar/reviews](https://normreevestoyotadallas.adviserly.com/edwin-aguilar/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.8 stars (150 ratings, 95 reviews)
- Lifetime vehicles serviced: 4974
- Recent vehicles serviced: 321

As a Service Advisor with 11 years of experience, I'm passionate about helping customers maintain their vehicles and ensure their safety. I take pride in Toyota's brand recognition and the quality of their products.

I'm fluent in both English and Spanish, making it easy for me to connect with diverse customers. I value honesty, fairness, dependability, and wit in my interactions.

Outside of work, I enjoy soccer, football, basketball, mountain biking, hiking, video games, and spending time with my family. I love exploring new foods, discussing sports, and sharing adventures in the outdoors.

My friendly and approachable demeanor, combined with my strong work ethic, make it a pleasure for customers to work with me. My colleagues appreciate my trustworthiness, helpfulness, and fairness. I'm always eager to lend a hand and ensure that every customer has a positive experience at Norm Reeves Toyota Dallas.

Recent reviews:
- 2026-04-17 | 5.0/5 | Aritza G. — Edwin delivered an exceptional, truly 10/10 experience from start to finish. From the moment I arrived, he was welcoming, professional, and genuinely attentive. his dedication to going above and beyond to ensure everything was handled smoothly and efficiently. Edwin made what could have been a stressful situation feel effortless, and his customer service skills are truly top tier. I would absolutely recommend him to anyone looking for reliable and exceptional service.
- 2026-04-21 | 5.0/5 | Javier Z. — Edwin was great on helping my vehicle get serviced with what it needed.
Very positive attitude and good on relaying information on my truck. 
Will be coming back in another 5000 miles. 
Thank you
- 2026-04-20 | 5.0/5 | Samantha H. — Routine service was quick. The waiting area was comfortable. Edwin was professional, kind and answered any questions I had.

### Harveen Toor

- Profile: [https://normreevestoyotadallas.adviserly.com/harveen-toor/reviews](https://normreevestoyotadallas.adviserly.com/harveen-toor/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.8 stars (294 ratings, 201 reviews)
- Lifetime vehicles serviced: 5573
- Recent vehicles serviced: 502

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Recent reviews:
- 2026-04-17 | 5.0/5 | Maria R. — Harveen was very helpful and answered all my questions. He helped me connect to Apple car play my dash camera to my phone. He showed me how to use them. He was very professional, nice and respectful.
- 2026-04-28 | 5.0/5 | Paul R. — Was not ignored. Quick car repair. Loved the courtesy car driver. Convenient location. I might even take my Corvette there for work, if they can do it.
- 2026-04-29 | 5.0/5 | John W. — Quick intake and service, friendly advisor kept me up to date throughout the process.

### Sergio Leyva

- Profile: [https://normreevestoyotadallas.adviserly.com/sergio-leyva/reviews](https://normreevestoyotadallas.adviserly.com/sergio-leyva/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 5.0 stars (78 ratings, 49 reviews)
- Lifetime vehicles serviced: 4237
- Recent vehicles serviced: 402
- Call: 9455231120 x20311

Howdy! I'm a Service Advisor at Norm Reeves Toyota Dallas, and I really enjoy helping folks get their cars fixed right. I'm a Dallas native, so I know the area well. I speak Spanish and I'm always happy to help our Spanish-speaking customers. I'm here to make the service process as smooth and easy as possible.

Recent reviews:
- 2026-04-20 | 5.0/5 | Asia P. — Sergio was very friendly & helpful! He definitely provided me with a better experience than the last service advisor I had. I normally schedule my appointments with “Any Service Advisor,” but I will be scheduling with Sergio from now on!
- 2026-04-30 | 5.0/5 | Raquel G. — Es muy amable.  Me explico todo lo que mi carro necesitaba.
- 2026-04-28 | 5.0/5 | Bhagwanbhai P. — Very good service. In and out very quickly.

### Shelly Jackowski

- Profile: [https://normreevestoyotadallas.adviserly.com/shelly-jackowski/reviews](https://normreevestoyotadallas.adviserly.com/shelly-jackowski/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 5.0 stars (1400 ratings, 1175 reviews)
- Lifetime vehicles serviced: 8350
- Recent vehicles serviced: 446

Recent reviews:
- 2026-04-30 | 5.0/5 | Blanca Estella D. — Shelly carries herself professionally at times even under pressure, each time i have been there she’s extremely busy yet gives the customers her undivided attention to make sure they’re taken care of.
- 2026-04-30 | 5.0/5 | John S. — Shelly is always very attentive and informative.  I trust her completely which is why I drive so far for service.
- 2026-04-30 | 5.0/5 | Star W. — For the last 7 or 8 years  Shelly has been amazing.  Always working hard with a smile 😃.

### Alejandro Marin

- Profile: [https://normreevestoyotadallas.adviserly.com/alejandro-marin](https://normreevestoyotadallas.adviserly.com/alejandro-marin)
- Department: Plus (Parts)
- Title: Parts Consultant

Hi, I'm a Parts Department professional with 4 months of experience at Norm Reeves Toyota Dallas. I'm known for my eagerness to learn from my coworkers and use that knowledge to help and service customers. I'm very easy going and have the utmost patience with customers, and I'm always calm and collected. I'm passionate about my job and industry and have the ability to service customers to the best of my ability. I'm very outgoing and well-respected, and I enjoy discussing sports, weather, and the economy.

### Ben Tran

- Profile: [https://normreevestoyotadallas.adviserly.com/ben-tran](https://normreevestoyotadallas.adviserly.com/ben-tran)
- Department: Plus (Management)
- Title: Sales Manager
- Call: 9455231120 x20108

Hello everyone. I'm a sales Manager with ten years' experience in the automotive industry.  I'm a proud Texan, born and raised, and a graduate of Sam Houston High School. I'm fluent in Vietnamese, hold Toyota certifications, and have a soft spot for Fiji.

My passions outside of work include building high-performing sales teams. I want us to smash goals we haven't even dreamed of before. I believe in open communication, so expect plenty of transparency from me. I also aim for some humor in our day-to-day. My “kids” are the furry ones—dogs and cats, lots of them! I also really love fish keeping. I want to build a team where everyone feels supported and excited to come to work every day. Let's make some waves!

### Billy Goss

- Profile: [https://normreevestoyotadallas.adviserly.com/billy-goss](https://normreevestoyotadallas.adviserly.com/billy-goss)
- Department: Plus (Management)
- Title: Internet Sales Manager
- Lifetime vehicles sold: 159
- Recent vehicles sold: 2
- Sales specialties: CAMRY, RAV4, RAV4 HYBRID, TACOMA, TUNDRA

As a 21-year Sales Consultant from Dallas, I am dedicated to providing exceptional customer service. My honesty and integrity guide my interactions with my clients.

Currently working at Norm Reeves Toyota Dallas, I am committed to leveraging my skills and experience to enhance the customer experience.

### Brad Allen

- Profile: [https://normreevestoyotadallas.adviserly.com/brad-allen](https://normreevestoyotadallas.adviserly.com/brad-allen)
- Department: Plus (Management)
- Title: Recon Manager
- Lifetime vehicles sold: 7
- Lifetime vehicles serviced: 3277
- Recent vehicles sold: 1
- Recent vehicles serviced: 555
- Sales specialties: 4RUNNER, A4, GR COROLLA, GR86, SIENNA

As a seasoned Used Car Manager with 20 years of auto experience, I take pride in my professionalism and dedication to my customers. I'm a passionate car enthusiast and I love nothing more than helping people find the perfect vehicle for their needs.

Originally from Irving, Texas, I'm deeply rooted in the community and am an avid supporter of the Dallas Mavericks, Texas Rangers, Dallas Cowboys, and Dallas Stars. My love for local sports extends to conversations with my friendly customers.

When I'm not at Norm Reeves Toyota Dallas, I enjoy spending time with my three daughters. I also speak a little Spanish, which allows me to connect with a wider range of customers.

My unwavering commitment to customer satisfaction and my passion for cars make me an ideal partner for anyone looking to buy or sell a used vehicle. I'm always willing to go the extra mile to ensure a seamless and enjoyable experience.

### Bryan Haarhues

- Profile: [https://normreevestoyotadallas.adviserly.com/bryan-haarhues](https://normreevestoyotadallas.adviserly.com/bryan-haarhues)
- Department: Plus (Management)
- Title: General Manager

I'm a 29-year veteran of the Automotive Industry from Broomfield, Colorado. I attended the University of Colorado Denver, and I'm a big fan of fast cars (who isn't?). In my spare time, I enjoy playing golf, watching NFL football, and following college football (Go Buffs!).

I've had the privilege of working with Norm Reeves Toyota Dallas, where I've been able to hone my skills in leadership, team building, and customer service. I'm committed to providing the highest level of service to our customers, and I'm always looking for ways to improve.

I'm a hard worker with a strong work ethic, and I'm always willing to go the extra mile. I'm also a results-oriented individual with a proven track record of success. I'm confident that I can bring my skills and experience to your organization and help you achieve your goals.

I'm a quick learner and I'm always looking for new challenges; I welcome the opportunity to learn and grow. I'm also a team player with a collaborative approach; I believe that working together we can achieve anything.

Thank you for your time and consideration. I look forward to hearing from you soon.

### Enrique De La Fuente

- Profile: [https://normreevestoyotadallas.adviserly.com/enrique-de-la-fuente](https://normreevestoyotadallas.adviserly.com/enrique-de-la-fuente)
- Department: Plus (Management)
- Title: Part Manager
- Call: 9455231120 x20404

### Jalisa Bell

- Profile: [https://normreevestoyotadallas.adviserly.com/jalisa-bell](https://normreevestoyotadallas.adviserly.com/jalisa-bell)
- Department: Plus (Finance)
- Title: Finance Manager
- Call: 9455231120 x20210

I'm a Finance Manager with six years under my belt in the auto industry, and I'm based out of Shreveport. I'm a proud graduate of Grambling State University. I really enjoy helping people through the car-buying process, and I’ve found that my customers appreciate my smile, professionalism, and overall character. I enjoy building relationships with people. 

For the past few years, I was with Norm Reeves Toyota Dallas, where I learned a lot. My daughters are my world, and I really love what I do.

### Jesus Alcala

- Profile: [https://normreevestoyotadallas.adviserly.com/jesus-alcala](https://normreevestoyotadallas.adviserly.com/jesus-alcala)
- Department: Plus (Management)
- Title: Sales Manager
- Lifetime vehicles sold: 6
- Recent vehicles sold: 1
- Languages: Spanish, English
- Sales specialties: CAMRY, GRAND HIGHLANDER, SILVERADO 1500, TACOMA, TUNDRA
- Call: 945-523-1120

### LaTris Price

- Profile: [https://normreevestoyotadallas.adviserly.com/laTris-price](https://normreevestoyotadallas.adviserly.com/laTris-price)
- Department: Plus (Management)
- Title: Customer Relations Manager
- Call: 945-523-1120

I am a dedicated professional with a passion for cars and customer service. With over 20 years of experience in customer service and 10 years in the automotive industry, including time spent in sales, I have consistently demonstrated expertise in delivering exceptional customer service and expanding knowledge in the automotive field. Currently serving as Customer Relations Manager at Norm Reeves Toyota Dallas, I am committed to providing a truly exceptional experience.

 Outside of work, I enjoy singing karaoke-especially country music, spending time with my family and beloved dog, and engaging in sports—whether it's watching basketball and football on TV or attending my daughters' practices and games—contributing to a well-rounded and fulfilling life.

### Maria Lopez

- Profile: [https://normreevestoyotadallas.adviserly.com/maria-lopez](https://normreevestoyotadallas.adviserly.com/maria-lopez)
- Department: Plus (Parts)
- Title: Parts Consultant

Greetings! I'm a Parts Department professional with 23 years of experience at Mesquite, Texas. I'm dedicated to providing excellent customer service and support. I'm patient and understanding when assisting customers with their questions and requests. I work hard to locate the parts they need, helping them get their vehicles back on the road quickly and efficiently.

Outside of work, I'm a proud mother of four wonderful children: Joshua (23), Elayna (19), Nidia (12), and Pablo Ivan (5). I'm also fluent in Spanish, thanks to my diverse background.

Over the years, my colleagues have noticed my ability to connect with customers on a personal level. I understand that each customer's situation is unique, and I strive to provide tailored solutions that meet their specific needs. I'm confident that my experience and commitment to customer satisfaction would make me a valuable asset to any team.

I'm eager to continue my journey in the parts industry and am excited about the opportunity to work alongside the professionals at Norm Reeves Toyota Dallas.

### Moriah Snargrass

- Profile: [https://normreevestoyotadallas.adviserly.com/moriah-snargrass](https://normreevestoyotadallas.adviserly.com/moriah-snargrass)
- Department: Plus (Management)
- Title: Finance Director

Born and raised in Rotan, Texas, and a graduate of the University of Texas at Arlington, I'm a Finance Director with 20 years in the field. My basketball background instilled in me a competitive spirit and a focus on teamwork.

In my professional life, I'm known for being transparent and direct. I believe in establishing clear processes and procedures, and I hold myself and my team to a high standard. How we do business is crucial, and that means delivering results with integrity. I currently work for Norm Reeves Toyota Dallas since April 2025.

My customers appreciate my straightforward approach. I aim to educate them on their options and make the process as efficient as possible. Time is valuable, and I respect that.

Beyond finance, I'm passionate about developing others and helping them reach their potential. I bring intensity and a drive for excellence to everything I do.

### Nathan Asmus

- Profile: [https://normreevestoyotadallas.adviserly.com/nathan-asmus](https://normreevestoyotadallas.adviserly.com/nathan-asmus)
- Department: Plus (Finance)
- Title: Finance Manager
- Lifetime vehicles sold: 241
- Recent vehicles sold: 1
- Sales specialties: 4RUNNER, CAMRY, RAV4, RAV4 HYBRID, TUNDRA
- Call: 9455231120 x20209

As a Sales Consultant at Norm Reeves Toyota Dallas for the past four years, I've consistently delivered exceptional customer service. Customers appreciate my ability to provide prompt and accurate assistance, which has led to repeat business and a loyal following.

My dedication to my craft is evident in my strong product knowledge and passion for conveying its value. I prioritize attentiveness and thoroughness, ensuring that each customer's needs are met.

Outside of work, I enjoy engaging in discussions about racing, paintball, gaming, motorsports, and science. My ethical character, drive for excellence, and friendly demeanor make me approachable and relatable both professionally and personally.

Before turning 21, I embarked on a journey of personal growth and development that has shaped my work ethic and integrity. I am confident that my skills and experience will continue to be an asset to my team and our customers.

### Tom Cruz

- Profile: [https://normreevestoyotadallas.adviserly.com/tom-cruz](https://normreevestoyotadallas.adviserly.com/tom-cruz)
- Department: Plus (Management)
- Title: General Sales Manager
- Call: 9455231120 x20101

I was born in New Jersey and have lived in New York, Virginia, North Carolina, Florida, Japan, Colombia, California, and now Texas, experiences that shaped my perspective on people, culture, and leadership. I’ve spent the last 20 years building a career in automotive retail and currently serve as a General Sales Manager. I’m known for creating strong company culture, developing talent, and keeping teams aligned around clear goals. My leadership style blends professionalism with approachability, and I’m passionate about elevating the customer experience while building accountable, high-performing teams.

I thrive in fast-paced environments and take pride in helping individuals grow into leaders. I believe that when people improve, the results always follow. I bring a blend of strong leadership, high-volume retail experience, and a strong focus on people and process. I’m bilingual in English and a little Spanish, and I’m adept at driving results and elevating performance.

I’ve completed multiple automotive leadership, compliance, and sales training certifications, including manufacturer programs and Toyota Accelerate. Outside of work, I’m happily married with three kids. I enjoy staying active through fitness and basketball, I’m a lifelong New York Knicks fan, and I love traveling with my family. I’m excited for this new journey as General Sales Manager at Norm Reeves Toyota Dallas and grateful for the opportunity to grow, lead, win, and make an impact.

### Zechariah Terrell

- Profile: [https://normreevestoyotadallas.adviserly.com/zechariah-terrell](https://normreevestoyotadallas.adviserly.com/zechariah-terrell)
- Department: Plus (Management)
- Title: Preowned Director
- Lifetime vehicles sold: 11
- Lifetime vehicles serviced: 863
- Recent vehicles sold: 1
- Recent vehicles serviced: 1
- Sales specialties: COROLLA, PACIFICA, RAV4, RDX, TUNDRA

As Recon Manager and Assistant Used Car Manager with 2.5 years of experience, I'm a proud employee of Norm Reeves Toyota Dallas. Reconditioning preowned vehicles is my passion, and I'm dedicated to ensuring every retailed unit is the best it can be.

Driven by my passion for race cars and tinkering with old furniture, I bring a unique perspective to my role. My large smile and willingness to go above and beyond for my clients have earned me the trust and respect of my colleagues and customers alike.

I'm committed to delivering exceptional quality in every aspect of my work. My character qualities and the high standards we maintain in our shop ensure that our clients receive the best possible experience. Whether it's buying a used car or bringing their current vehicle in for maintenance, I'm here to help.