I am a dedicated professional with a passion for cars and customer service. With over 20 years of experience in customer service and 10 years in the automotive industry, including time spent in Sales and Service. I have consistently demonstrated expertise in delivering exceptional customer service and expanding knowledge in the automotive field. Currently serving as Customer Relations Manager at Norm Reeves Toyota Dallas, I am committed to providing a truly exceptional experience. Outside of work, I enjoy singing karaoke-especially country music, spending time with my family and beloved dog, and engaging in sports—whether it's watching basketball and football on TV or attending my daughter's practices and games—contributing to a well-rounded and fulfilling life.