About Jonathan
I am a Service Advisor of 6 years bringing my expertise to Norm Reeves Toyota Dallas. In my role, I focus on clear communication to ensure every guest understands their vehicle’s needs. I take pride in being supportive of everyone’s situation, aiming to provide practical solutions that make the service process straightforward and stress-free. Outside of the dealership, you can usually find me fishing or spending time with my wife and 2 boys. I value the relationships I have built here and strive to maintain the same level of integrity and dedication in every interaction.
Customer rating
4.8 / 5 based on 27 ratings (22 written reviews)
Recent reviews
Jonathan was great and personable! I came in for my first service and he was very helpful and made the process simple and smooth.
— Alexis P. ,
I don't get car wash 😩
— Regassa A. ,
Patient and informative.
— William P. ,
10/10 experience! He was very helpful throughout the whole process of getting my car fixed and made everything much easier. He has great customer service, was very kind and professional, and kept me updated. I really appreciate all his help and would definitely recommend him!
— Anita M. ,
It was great, he was very friendly, knowledgeable and provided information I had no idea about. He’s professional and courteous. I appreciate that and will definitely come back and ask for him to assist me with my vehicle…rating him above a 10 for sure…
— Patricia C. ,
Jonathan was very kind and professional. I had a good experience working with Jonathan.
— Susan L. ,
El es muy amable y me explico todo muy bien
— Maria T. ,
Overall good. Would have liked updates on my car. This appointment took 3.5 hours. Last appointments were 45-90 minutes.
— Celeste J. ,
Jonathan was very friendly and conscientious.
— Shelby V. ,
I love my experience with Johnathan super friendly nice made me feel like I’m already a friend and I will recommend my family and friends. Definitely come and visit him.
— Shamar W. ,