About Edwin
As a Service Advisor with 11 years of experience, I'm passionate about helping customers maintain their vehicles and ensure their safety. I take pride in Toyota's brand recognition and the quality of their products. I'm fluent in both English and Spanish, making it easy for me to connect with diverse customers. I value honesty, fairness, dependability, and wit in my interactions. Outside of work, I enjoy soccer, football, basketball, mountain biking, hiking, video games, and spending time with my family. I love exploring new foods, discussing sports, and sharing adventures in the outdoors. My friendly and approachable demeanor, combined with my strong work ethic, make it a pleasure for customers to work with me. My colleagues appreciate my trustworthiness, helpfulness, and fairness. I'm always eager to lend a hand and ensure that every customer has a positive experience at Norm Reeves Toyota Dallas.
Customer rating
4.8 / 5 based on 182 ratings (117 written reviews)
Recent reviews
I never received an update for 3 hrs and I was told the alignment was fixed, but pulls worse now then before 😖
— Christopher S. ,
Overall it was great!
— Temecia C. ,
Did everything to help with my issue, communicated everything that was done to my vehicle and was transparent.
— Miguel B. ,
Edwin was very helpful and was able to get me in and out swiftly.
— Eliud M. ,
Efficient, awesome, loved it.
— Rogelio R. ,
Booked online and was randomly assigned a service advisor. My appt was just for a straightforward oil change and I asked to check a couple other things. Edwin was nice, professional, will definitely reach back out to him if I need anything done in the future.
— Lauren O. ,
they did a good service
— Felix L. ,
Very kind and helpful. Was able to provide knowledgeable answers to my concerns.
— Yolanda B. ,
Good and friendly people and service
— Michael P. ,
Very positive
— Joe M. ,