As a Service Advisor with over 17 years of experience, I have honed my skills in providing exceptional customer service. My belief in integrity and ethics guides my interactions, ensuring that my word and reputation remain untarnished. I am a certified professional with expertise in Nissan, Lincoln, Volkswagen, and Toyota. My cool, calm, and collected demeanor allows me to navigate challenges effectively. With a deep understanding of clients' needs, I strive to provide personalized solutions that exceed expectations. Beyond my professional expertise, I am passionate about knowledge, wisdom, style, and charisma. I find joy in discussing spirituality, history, and cultural concepts. My hobbies include reading extensively, boxing, chess, art, and fitness training. Currently serving at Norm Reeves Toyota Dallas, I am committed to fostering lasting relationships built on trust, respect, and exceptional service.
4.8 / 5 based on 323 ratings (221 written reviews)
Very warm and friendly.
— Gbanya K. ,
My overall experience with Antonio was great. Her looks out for the best interest of his clients when it comes to the services that they need.
— Patricia W. ,
It was a poor experience. I had to proactively ask for the services, and pricing. I also asked what was wrong with the battery that was just changed 2 years ago and required services and the response i got was "we never know. It just happens." I ask for proof of warranty, the reply I got was "there is none. we just have it in our system. " so poor service and I wasnt told the full price before the actual service so probably wont come to the service again except for what's in the warranty and that is it
— Aly A. ,
Yes, the service was very slow just for an oil change, it was more than 3 hours, I did not get any updates during the process, really bad service to be honest, I don't want to go back
— David R. ,
Antonio was helpful and professional.
— Deneitra H. ,
Very helpful, explained the services done to my car
— Lymond Mario A. ,
Antonio was very patient with me and my problem is not him.
— Mary S. ,
very good
— Mohan T. ,
Professional
— Erica C. ,
This experience and there has been many, but this experience was no different than others and is the reason I return. Antonio is cooler than the backside of your pillow, and a man who knows what empathy means and is, and shows it to his customers. Great dude
— Christopher B. ,